The growing innovation in technology has taken banking to a whole new level. With the help of mobile banking, our daily transactions have become more accessible than ever before. The banking apps have made doing financial transactions easy, convenient, and speedy in just few clicks. Hence, it has become essential to create apps following seamless user experience principles in this growing digital world.
However, many banks still struggle to digitize their products and face challenges in designing and developing a master banking that could deliver multiple services that help scale up into the bank as a master finance platform.
So if you are wondering how to build a banking app with exceptional uiux design, that delight users, then this post is just for you.
1. Discover
Under this phase, designers and developers conduct preliminary research with the associated banking decision makers/ managers to understand their vision & goal of building the app and understand the KPIs to get better clarity on product functionality.
2. Conduct User Research
An excellent user experience is an ultimate thing that helps curve the success of any business/product. And that is a result of excellent research on the target audience. This discovery phase helps the designers & developers to know:
What people do with their banking services
What are their habits and preferences
What do they need from the financial application
What do they like/dislike about competitors' financial apps they have used, and so on.
This helps developers set the priorities of goals and create a rough layout for the future solution. This also allows the third-party viewers to visualize and collect feedback and saves time.
3. Link Value Propositions
Under this stage, the design & development team to ensure if the future solutions listed are useful links the same with the value proposition of the banking applications and ensures if user & stakeholder's goals are met.
Once you feel everything is fine, you can create a user journey map, user scenarios, personas, etc., keeping in mind the current customer experience and future goals.
4. Information Architecture & Wireframing
As the next step, designers start organizing information and building information architecture as per customer needs and business goals. Once that is approved, wireframing starts to provide an early visual understanding of the screens so that any feedback can be easily accommodated before the actual user interface design starts.
5. User Interface design & prototyping
Once the banking app wireframes are approved, the app's user interface design commences. This stage is targeted to enhance the look and feel of the product by adding colors, fixing typography, etc.
Ince that is done and finalized, they are prototyped, so it's easy to understand and experience the final user journey.
6. UX Practices
Through the entire UI/UX design stage, the designers & development team uses many user experience practices, artifacts, methods to develop a seamless banking app to avoid unnecessary costs to clients & save time.
Following all these steps helps create a personalized customer experience, making the account valuable and helpful, striving for ease of use, and making the app transparent and safe.
Moreover, the development team achieves high productivity of the app and easy navigation and makes the application "bulletproof" against malicious intentions and cyberattacks.