What is presales customer (CX) experience

Presales is a stage in the customer's journey before the sale, or when the customer is acquired. Presales experience refers to the experience of the customer before the end product or services are delivered.

Customer experience Design

For designing a comprehensive communication framework that empathizes with the customer and resonates with the product values.
 

Marketing Voice and Creative

Creating business campaigns that are consolidated along with the principal identity. It helps us create cohesive concepts that could be scaled across digital, print, indoor, outdoor, packaging. ​ ​ The medium

Brand Strategy and Identity System

Effective strategy and messaging framework to capture the true "North" of the Brand. We help you to bridge the gap between your Brand's perceived image with its s

Presales Customer experience (CX) design

Presales is a stage in the customer's journey before the sale, or when the customer is acquired. Presales experience refers to the experience of the customer before the end product or services are delivered.

What do we deliver at the end?  

User Journey communication 

what communication should be sent when in the user journey. Communication guidelines, dispatch timeline and the  final content across the user journey

Promotional messaging

Promotionl

Communication for touchpoints

Messaging, tone, voice and final content such as:
Emails, SMS, Notification, UX copies, and Content Design

Communication for touchpoints

Messaging, tone, voice and final content such as:
Emails, SMS, Notification, UX copies, and Content Design

Audio-video content 

Shot videos 

Communication for touchpoints

Messaging, tone, voice and final content such as:
Emails, SMS, Notification, UX copies, and Content Design

Senarios when we are hired

For designing a comprehensive communication framework that empathizes with the customer and resonates with the product values.
Onboarding communications,   promotional communication 
Automated triggers like emails,   texts, in-app copy and push notifications.

User Journey communication 

For designing a comprehensive communication framework that empathizes with the customer and resonates with the product values.
Onboarding communications,   promotional communication 
Automated triggers like emails,   texts, in-app copy and push notifications.

What do we deliver at the end?  

User Journey communication 

Creating business campaigns that are consolidated along with the principal identity. It helps us create cohesive concepts that could be scaled across digital, print, indoor,

User Journey communication 

Creating business campaigns that are consolidated along with the principal identity. It helps us create cohesive concepts that could be scaled across digital, print, indoor,

User Journey communication 

Creating business campaigns that are consolidated along with the principal identity. It helps us create cohesive concepts that could be scaled across digital, print, indoor,

User Journey communication 

Creating business campaigns that are consolidated along with the principal identity. It helps us create cohesive concepts that could be scaled across digital, print, indoor,

User Journey communication 

Creating business campaigns that are consolidated along with the principal identity. It helps us create cohesive concepts that could be scaled across digital, print, indoor,

User Journey communication 

Creating business campaigns that are consolidated along with the principal identity. It helps us create cohesive concepts that could be scaled across digital, print, indoor,

Senarios when we are hired

For designing a comprehensive communication framework that empathizes with the customer and resonates with the product values.
Onboarding communications,   promotional communication 
Automated triggers like emails,   texts, in-app copy and push notifications.

User Journey communication 

For designing a comprehensive communication framework that empathizes with the customer and resonates with the product values.
Onboarding communications,   promotional communication 
Automated triggers like emails,   texts, in-app copy and push notifications.

What do we deliver at the end?  

User Journey communication 

Creating business campaigns that are consolidated along with the principal identity. It helps us create cohesive concepts that could be scaled across digital, print, indoor,

User Journey communication 

Creating business campaigns that are consolidated along with the principal identity. It helps us create cohesive concepts that could be scaled across digital, print, indoor,

User Journey communication 

Creating business campaigns that are consolidated along with the principal identity. It helps us create cohesive concepts that could be scaled across digital, print, indoor,

User Journey communication 

Creating business campaigns that are consolidated along with the principal identity. It helps us create cohesive concepts that could be scaled across digital, print, indoor,

User Journey communication 

Creating business campaigns that are consolidated along with the principal identity. It helps us create cohesive concepts that could be scaled across digital, print, indoor,

User Journey communication 

Creating business campaigns that are consolidated along with the principal identity. It helps us create cohesive concepts that could be scaled across digital, print, indoor,

Senarios when we are hired

For designing a comprehensive communication framework that empathizes with the customer and resonates with the product values.
Onboarding communications,   promotional communication 
Automated triggers like emails,   texts, in-app copy and push notifications.

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